Terms of Service
Last updated: 19 June 2026
These Terms of Service ("Terms") govern your access to and use of Third Frame ("Service"), operated by Third Frame ("we", "us", "our"). By using the Service, you agree to these Terms.
1. The Service
Third Frame turns photos you provide into cinematic before-and- after videos. Features, pricing and availability may change as the Service evolves.
2. Your account
You are responsible for the accuracy of the information you provide and for keeping your account credentials confidential. You must be at least 16 years old to use the Service.
3. Your content
You retain ownership of the photos, videos and other material you upload ("Your Content"). You grant us a limited, worldwide, royalty-free licence to host, process and transform Your Content solely to provide and improve the Service for you. We will not use Your Content in our own marketing without your permission.
You confirm that you have all rights necessary to upload Your Content and that doing so does not infringe anyone else's rights or any applicable law.
4. Acceptable use
You agree not to:
- Upload content you do not have the right to use, or that infringes others' rights.
- Upload illegal, harmful, hateful, sexually explicit, or misleading content.
- Attempt to reverse engineer, disrupt, or abuse the Service.
- Use the Service to mislead consumers about work you did not perform.
We may suspend or terminate accounts that break these rules.
5. Plans and payment
Paid plans are billed in advance on the cycle shown at checkout and renew automatically until cancelled. Except where required by law, payments are non-refundable. You can cancel future renewals from your account at any time.
6. Free trial / first video free
We may offer a free first video or trial. We can change or withdraw such offers at any time.
7. Intellectual property
The Service, including its software, designs and branding, is owned by Third Frame and protected by intellectual property laws. These Terms do not grant you any rights in our trademarks or brand assets.
8. Availability
We aim to keep the Service running smoothly but do not guarantee uninterrupted availability. We may modify, suspend or discontinue parts of the Service with reasonable notice.
9. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the fullest extent permitted by law, Third Frame will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill. Our total liability for any claim arising out of or relating to the Service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
11. Termination
You can stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or if necessary to protect the Service or other users.
12. Changes to these Terms
We may update these Terms from time to time. If changes are material we will let you know. Continued use of the Service after changes take effect means you accept the updated Terms.
13. Governing law
These Terms are governed by the laws of England and Wales, and you and we submit to the exclusive jurisdiction of the courts of England and Wales, except where local consumer law requires otherwise.
14. Contact
Questions about these Terms? Email hello@thirdframeapp.com.